At a glance
At first glance, Edubirdie looks like a very clean, tidy, easy to navigate website that’s packed full of features. It’s no surprise that students looking for an essay writing service would be enticed by the service, just as I was. With an urgent deadline pending, I decided to give Edubirdie a shot.
Services(types of papers, subjects, academic level)
There is a very limited selection of services available on the website, around 25+ in total. All the basic services are covered such as essays, custom thesis and coursework, but the site lacks a full list of assignment types that may force you to take your business elsewhere. When you consider some of the leading sites offer more than 50+ services, you may find it hard to find what you’re looking for.
How it works(order form, payment system, currency)
There are four steps to making and completing an order. You’ll create your order using the order form which will then go live to the writer’s database. Writers will then bid for your job, and you can select your desired writer you deem suitable for your task. You’ll then wait for the writer to finish your work where you can review it before paying and signing off the job.
Prices(base, discounts, free features, additional services)
The pricing system of Edubirdie is very illegitimate. Since the writer’s bid their best price for your work, the prices tend to be a lot higher than the services with set prices. For a 5-page essay with a week-long deadline, you can expect to pay in the region of $200. This is simply far too much for most students who are living on a tight budget.
Writers(English/non, Bachelor, Masters, Ph.D., law, tech, medical, Australian)
It’s very difficult to learn the background of each writer. When choosing your preferred writer, you only have a limited amount of information on their completion rate as well as a writer’s ranking. There is no proof on whether the writer is qualified to complete your work or any form of written testimonials on the writers and their experience.
Quality(samples, citation, etc)
Having made my order, I waited eagerly for my essay. You can monitor your writer has they complete the task, and I found myself constantly asking them to make edits. Many of the sentences simply didn’t make sense, and it soon became clear that the writer wasn’t fluent in English. There were punctuation errors throughout the document, and it was finally completed two days late.
Support(phone, chat, email; sales, billing, customer support)
I was completed shocked at how poor this service was so set about contacting the company to air my complaints. I was distraught that the website only had an email form on their contact page. There’s no phone number, no physical address and the live chat feature is very slow, making it nearly impossible to get hold of support. I am still awaiting a reply from the email form.
Address: 3422 Old Capitol Trail, Suite 267, Wilmingtone, DE 19808, USA
Available Hours: 24/7
Live Chat: Yes
FAQ: Yes (https://au.edubirdie.com/faq)
Edubirdie provides you with a very poor service. With extortionate prices, poor quality writers and because the customer support team simply doesn’t help you, I cannot recommend this service in any way, and I truly believe it to be a scam. Instead, take your business to a more trustworthy and legitimate site.