At a glance
My Assignment Help claims to be the number one Australian writing service that has completed over 600,000 orders since it was founded in 2009. It’s clear why students looking for an essay writing service would be drawn it and tempted to use the experience, just like I was.
Services(types of papers, subjects, academic level)
There are twelve writing services to choose from. You can have your essay, your Dissertation and can even have your existing work checked for plagiarism. However, the website is missing some key assignment types, such as presentations, speeches or creative writing pieces, forcing some students to take their business elsewhere immediately.
How it works(order form, payment system, currency)
There are only three steps that stand between you and a completed assignment. First, you simply submit your order using the order form that’s integrated into the website. You then make your payment based on your quoted price from the essay and wait to receive the finished product. However, it makes me feel very uncomfortable that the website takes payment before the work is even started.
Prices(base, discounts, free features, additional services)
There is no set pricing when using MyAssignmentHelp. You have to fill out your order form while entering all your personal information before you can even receive a quote. This means that the service can simply switch and change their prices whenever they want to whoever they want. My order for a 6-page essay with a week-long deadline was quoted at just over $230.
Writers(English/non, Bachelor, Masters, Ph.D., law, tech, medical, Australian)
On the ‘experts’ page, you can find a selection of writers that are used on the website. There are over 160 pages in total. There is some basic information on the writers rating and completion rate but no information on how they are qualified they are or where the ratings themselves came from. The website does also tell you where the writer is based.
Quality(samples, citation, etc)
The quality of the essay I received was beyond unacceptable. The essay was riddled with typos, spelling mistakes, missing words and was just overall written in poor and basic English, leading me to believe the writer was not fluent in English as promised. Not only this, but the content was also delivered a day late and dramatically failed a plagiarism check, rendering it unsuitable for a submission.
Support(phone, chat, email; sales, billing, customer support)
From this experience, I decided to contact the company to request a refund. Using the contact page, I found a selection of phone numbers, email addresses and physical addresses. However, I found the staff on all channels to be really unhelpful, rude and ready to simply dismiss what I had to say. They also stated that their strict refund policy means they couldn’t approve a refund request.
Address 1: Suite 266, 189 Queen Street, Melbourne 3000, Australia
Address 2: Suite 516, 377 Kent Street Seabridge House, Sydney NSW 2000, Australia
Available Hours: 24/7
Live Chat: Yes
FAQ: Yes (https://myassignmenthelp.com/faqs.html)
My entire experience of My Assignment Help was very negative. I feel ripped off, scammed and now out of pocket without a complete essay to hand in. With all this mind, I can only recommend against using the website and would highly advise taking your business elsewhere to a more dependable service.